Usage, Privacy and Refund goods and money Agreement
p3ly.com multy vendors store A comprehensive online store for selling and marketing all kinds of products, services and ads
Terms of use of the site services
You agree to use this site only for legitimate purposes, and you will refrain from sending or broadcasting any material or publishing and displaying any merchandise or service that is in violation of Islamic law and law or who would, during this site, violate or infringe on the rights of others or limit or prevent their use of this The site, or involves an unlawful matter, threatening, abusive, slanderous, infringing on the privacy of others, posting a responsible comment or responsible and infringing advertisement, infringing on the copyrights of others, obscene words, or offending Islam or sanctities It violates its sanctity, or is for any other reason unacceptable, or it is from It would encourage the commission of a crime or involve a violation that entails civil liability or is in violation of any law. There is a list of names that cannot be used for registered stores or accounts registered with me P3ly website p3ly.com
Fertilizers that violate the teachings of the Islamic religion, Kuwaiti law, or any title or name that has prejudice others or is inappropriate and any Fake names or plagiarism to other personalities or company names that do not belong to you for international or local companies with the intent of deluding the buyer and shading it as the original company or one of its subsidiaries or a representative of it without submitting the site management what proves that The system will reject it. When used, impersonates any individual or company without compromise. The penalty may be to close the account and not recover any amount paid. The right to recourse to it legally
For companies registered on the site an agreement. Special includes what is mentioned in addition to the percentage or amount that the site administration agrees with them to collect in return for offering and selling their goods or membership. Own. The published advertisements or any of the services provided by them on the site and in violation of the agreement. Their account is suspended and their funds are paid from financial obligations. The site has the right to claim the rights of the site legally
The site is not responsible for any purchases or payments made outside the domain of the site or any agreements made for one of the participating stores in p3ly website p3ly.com
Purchasing through the site guarantees the safety and conformity of the products as mentioned. By the seller and in case of violation of the description of the goods. Shown on the truth. The customer has the right to recover the value of the goods during the period. Legally determined, and the site administration takes all of the precautions against the store owner and advertiser
The site has the right, without giving reasons, to reject any person’s registration request. The site also has the right to close anyone's account that does not abide by the laws and conditions of use and publication
In the event of non-compliance and acceptance of any of the above conditions, the site has the right to close the user’s account and the right of recourse to the entity if it commits a violation that results in harm and loss. To others
Privacy policy
P3ly.com respects the privacy of your information, and you will never sell your personal information or leak it to any other party without prior permission from you or for purely legal purposes. From the request of government authorities
The user is fully responsible for maintaining the privacy and confidentiality of his passwords and data. The user should exercise caution in the information that he discloses. If the user voluntarily discloses any of his information (for example, in message boards, comments, classified ads or any other means, or via e-mail), other users may view and use it.
Return policy for international orders
The customer take responsibility for the value of the freight from his country to the country of return, provided that the rest of the conditions mentioned in the agreement apply
** Generally, site employees may review the names of accounts, ad
Delivery and return policy
Delivery policy
1. p3ly.com delivers the goods by itself, and it will use from time to time logistic companies inside and outside Kuwait as needed.
2. Upon receipt of the goods, we or our logistical partner will ask for your electronic or written signature on the invoice, and this signature is a confirmation that you have received the goods in full as shown on the invoice.
3. In the event that you are not present at the address that you have specified, we or our logistical partner will deliver the goods to any person present at the address specified by you with his signature on the invoice, and thus the customer is considered to have received the goods mentioned in the invoice.
4. If the address specified by you was reached and we were unable to deliver the goods, please contact customer service to set another date for the delivery of the order. The company is not responsible for any goods that were not delivered within 30 days from the date of purchase. Dear Customer, We are at p3ly.com and the p3ly E-Commerce Group
We believe that customer service is the cornerstone of our entire business. We try our best to avoid any problems that may occur during your shopping experience with us, which is why we are keen that all our policies are transparent and simple to understand, and if you need any clarification please feel free to contact us directly.
Exchange or return policy
1. You have the right to replace or return the goods purchased from p3ly.Com
2. (part of p3ly General Trading Company LLC) within 14 days from the date of purchase in case the following conditions are met:
1. That the goods to be returned or replaced have a manufacturing defect that cannot be repaired without affecting the quality of the goods, or the goods are adulterated, imitated, defective or not in conformity with the specifications.
2. The goods should be in carton and in the same condition at the time of purchase with all the accessories.
3. That the merchandise is in good condition and is subject to display
4. Food (unless it expires at the time of delivery) and personal products (for example, but not limited to hair removal machines, shavers, swimwear, underwear, newspapers and magazines, hygiene products, toothbrushes, hair dryers, etc.) are not eligible for a refund or exchange.
5. The merchandise purchased during the offers and downloads is not eligible for a return.
2. You have the right, our dear customer, to receive the price of the returned goods in the same way that it was paid.
3. You have the right, our dear customer, to receive the price of the returned goods in full, and any kind of fees such as visa card fees, KNET card fees or the like will not be deducted from the refunded amount.
4. You have the right to receive the price of the returned goods within ten days from the date of accepting the return of the goods.
5. You have the right, our dear customer, to replace the purchased goods within 14 days from the date of purchase, provided that the goods are in original packaging and unused and with all their accessories. We offer you a coupon for the value of the replaced goods for your purchase of any goods from p3ly.com.
Method of returning and replacing the goods
1. If conditions for return or exchange are available, contact us within 48 hours from the date you received the goods, and we will move to the address on the invoice and we will need the original invoice from you at the time of purchase.
2. After 48 hours have passed, the customer delivers the goods with the original invoice to P3ly dot com (our authorized customer service center) at one of the following locations:
1. Kuwait City Abdullah Al-Mubarak Street
3. The return and exchange request will be evaluated within 5 working days from the date of receiving the request.
Warranty
1. Only goods that have an official warranty and a certain time of warranty on the product page at the time of purchase are eligible for the warranty.
2. The warranty does not cover defects caused by misuse, breakage, injury, water damage, viruses, use of operating systems, programs or accessories that are not original and not approved by the manufacturer.
3. To benefit from the warranty, please submit the original invoice to the service center specified below.
4. If you are not satisfied with our service or have any complaint or inquiry please contact us, and we will make sure that you get the best service you deserve
. Fees that are paid from the customer that the bank collects in the event of retrieval we deduct from the value of the sale invoice of the goods
Delivery fees collected on behalf of the delivery company cannot be refunded All other conditions are subject to laws in the State of Kuwait
Return policy for international orders
The customer take responsibility for the value of the freight from his country to the country of return, provided that the rest of the conditions mentioned in the agreement apply
How to contact us
We are at your service and respond to your inquiries 24 hours a day, on all days of the week until holidays, and you can contact our customer service on the following numbers: